Privacy Policy
How Joel Home Remodeling / JOELPC Construction and Remodeling, LLC collects, uses, and protects your information.
Information we collect
We collect information you provide directly through our estimate request forms, including your name, phone number, email address, project address, project type, budget, timing, project description, preferred contact method, and any photos you upload. We also collect standard technical information such as browser type, pages visited, and referring URLs.
How we use your information
We use the information you submit to respond to your inquiry, schedule consultations, prepare estimates, and communicate about your project. We may use contact information to send project-related updates and, where you have consented, marketing messages.
CRM and form data
Information submitted through our forms is stored in our customer relationship management (CRM) system so our team can follow up on your request, create or update your contact record, and manage your project. This helps us coordinate scheduling, estimates, and communications.
Email communication
We may send emails in response to your inquiry and to share project-related information. You can opt out of marketing emails using the unsubscribe link in any marketing email or by contacting us.
SMS communication and A2P consent
With your optional consent, we may send SMS messages to the phone number you provide, such as appointment reminders, estimate follow-ups, or project updates. SMS consent is optional and is never a condition of purchasing any service. Message and data rates may apply. To opt out, reply STOP to any message. For help, reply HELP. We do not share your phone number for marketing purposes without consent.
Cookies and analytics
Our website may use cookies and similar technologies for analytics and to improve site functionality. You can control cookies through your browser settings. We do not use cookies to collect sensitive personal information.
Third-party service providers
We use third-party service providers to operate our website, CRM, forms, and communications. These providers may process data on our behalf in accordance with our instructions. We do not sell your personal information.
Data handling and retention
We retain information you submit for as long as necessary to respond to your inquiry and provide services, and as needed for legitimate business and record-keeping purposes. You may request deletion of your information by contacting us.
Your choices
You can opt out of marketing communications at any time using the unsubscribe link in emails, by replying STOP to SMS messages, or by contacting us directly. You may request access to or correction of your information by contacting us.
Contact us
For privacy questions or to exercise your choices, contact us at 754-293-8900, info@joelhomeremodeling.com, or 3645 NW 79th St, Miami, FL 33147.
This policy is provided for general informational purposes and does not constitute legal advice. We do not claim compliance with any specific regulatory regime unless applicable and verified.